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On-Demand 

In this online course you will learn how to support the installation tasks associated with Windows 10 and the Windows servicing model and methods for keeping Windows up to date. You will then learn how to support the configuration tasks associated with Windows 10 including managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. We will also cover managing and deploying applications and how to secure the Windows 10 OS and protect the data on the device. We will then discuss the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware.  

You can leverage the learnings from this course towards preparing for exam MD-100.  Additional courseware can be found on this learning path, which includes courseware on Microsoft Learn, on the Partner Training Centre.

Trainers will be in live session to support your questions.  The sessions are first executed live.  Once complete, it will be made on-demand within 24 hours

Agenda:

  • Windows troubleshooting and monitoring tools
  • Troubleshooting Windows installations and application installation issues.
  • Troubleshooting Windows authentication.
  • Troubleshooting hardware issues related to Windows machines