Dynamics 365 Customer Insights -
Implementation Guidance

If you have attended the Customer Insights training in the past year, this course will improve your ability to design and develop a successful Customer Insights deployment. We will share best practices for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring a solution and applications.


Dynamics 365 Customer Insights - Implementation Guidance: Customer Insights Solutions Architecture

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Dynamics 365 Customer Insights - Implementation Guidance: Advanced topics in data ingestion, scale, AI & ML, and developer APIs – Part 1

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Dynamics 365 Customer Insights - Implementation Guidance: Advanced topics in Data Ingestion, Scaling AI & ML and Developer APIs - Part 2

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